Legal

Privacy Policy

Last updated: 14 September 2026

This is a draft policy provided as a starting point. Please have it reviewed by a qualified professional before relying on it as a binding legal document.

1. Who we are

Aesthetic Esque Investment CC (registration CC/2025/08807), Old Hospital Street, Karasburg, Namibia, operates this website. This policy explains what information we collect when you use our store and how we use it.

2. Information we collect

  • Contact details you give us — name, email, phone number, delivery address.
  • Order details — items purchased, order value, order history.
  • Account details, if you register — username, email, saved addresses.
  • Payment information — handled by our payment processor (PayToday/PayGate); we do not store your card details on our servers.
  • Technical information — IP address, browser type, and basic usage data collected automatically.

3. How we use your information

  • To process and deliver your orders.
  • To communicate with you about orders, support requests, or account activity.
  • To operate and improve our store, catalogue and services.
  • To meet legal, accounting and regulatory requirements.

4. Sharing your information

We share order and payment information only with the parties needed to fulfil your order — our payment gateway (PayToday/PayGate), delivery/courier partners, and suppliers where a product is drop-shipped directly to you. We do not sell your personal information to third parties.

5. Cookies

We use cookies and similar technologies to keep you signed in, remember your cart, and understand how our site is used.

6. Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below.

7. Contact us

Aesthetic Esque Investment CC — Old Hospital Street, Karasburg, Namibia
info@aestheticesque.tech · +264 81 205 7115