Legal

Terms of Service

Last updated: 14 September 2026

This is a draft policy provided as a starting point. Please have it reviewed by a qualified professional before relying on it as a binding legal document.

1. About us

This website is operated by Aesthetic Esque Investment CC (registration CC/2025/08807), Old Hospital Street, Karasburg, Namibia. By using our store, you agree to these terms.

2. Orders & pricing

Prices are listed in Namibian dollars (N$) and may change without notice. We reserve the right to refuse or cancel an order — for example, in cases of pricing errors, stock unavailability, or suspected fraud — in which case we will notify you and issue a full refund for any amount paid.

3. Payment

Payments are processed securely through PayToday/PayGate. We do not store your full card details. Your order is confirmed once payment has been successfully authorised.

4. Delivery

We deliver nationwide across Namibia. Delivery times vary by location and product — including products drop-shipped directly from our suppliers — and estimated timelines are shown at checkout where available.

5. Returns & refunds

See our Returns & Refunds policy for details on returns, exchanges and refunds.

6. Accounts

You do not need an account to shop or check out. Creating an account is only required for saving a wishlist and leaving product reviews. You are responsible for keeping your login details secure.

7. Other services

Beyond the storefront, we also offer IT sales & repairs, networking, CCTV, graphic design and photography services. These may be governed by a separate quote or service agreement provided at the time of booking.

8. Contact us

Aesthetic Esque Investment CC — Old Hospital Street, Karasburg, Namibia
info@aestheticesque.tech · +264 81 205 7115